FAQ

DELIVERY

Q. How long will my delivery take?                                                                                                                                   
A. If your delivery is local (in South Africa) it will take 2-4 working days. Delivery is determined by location.

Q. How does my order get to me?                                                                                                                                   
A. We use a courier service that is door-to-door delivery for the safety of your product.

Q. How do I get FREE delivery?                                                                                                                                       
A. If you order R1300 or more in product you get FREE delivery.

RETURNS

Q. What is your returns policy?                                                                                                                                                 
A. You can return any product back to ChaseCyclingSA. It needs to be in the original packaging, unused and in the same condition you purchased it. If you would like know more details please visit our RETURNS section.

SIZING

Q. I am not sure what size I should order?                                                                                                                          
A. Our sizing is European. Which is slightly bigger than South African sizes. If you are a South African men’s medium we suggest selecting a men’s size small. 
We have a very helpful 
SIZE CHART here.

DELIVERY

Q. How long will my delivery take?
A. If your delivery is local (in South Africa) it will take 2-4 working days. Delivery is determined by location.

Q. How does my order get to me? 
A. We use a courier service that is door-to-door delivery for the safety of your product.

Q. How do I get FREE delivery? 
A. If you order R1300 or more in product you get FREE delivery.

 

RETURNS

Q. What is your returns policy? 
A. You can return any product back to ChaseCyclingSA. It needs to be in the original packaging, unused and in the same condition you purchased it. If you would like know more details please visit our RETURNS section.

 

SIZING

Q. I am not sure what size I should order? 
A. Our sizing is European. Which is slightly bigger than South African sizes. If you are a South African men’s medium we suggest selecting a men’s size small.
We have a very helpful 
SIZE CHART here.

0